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Agile Coach

This role helps multiple Scrum teams find smoother, more predictable ways of working through pragmatic Kanban and Lean coaching. The coach will make flow visible, reduce friction, and strengthen collaboration without disrupting the existing Scrum rhythm.

CONTEXT

Our client, a major player in its sector, has already invested in Scrum, yet several teams are still wrestling with invisible queues, unpredictable handoffs, and delivery pressure that feels heavier than the work itself. The challenge is not to replace Scrum with another framework, but to help Scrum Masters, Product Owners, and teams see their own flow with fresh eyes. This mission is a pragmatic coaching story: using Kanban and Lean principles to reveal bottlenecks, make work visible, and create a cadence of continuous improvement that fits the existing Scrum environment. The Flow Coach will act as a calm catalyst, turning data from the workflow into better conversations, better decisions, and more reliable delivery.

ACTIVITIES

  • Coach several Scrum teams, Scrum Masters, and Product Owners on flow management and delivery capacity.
  • Introduce lightweight Kanban practices such as visual management, work-in-progress limits, and flow metrics.
  • Observe ceremonies and daily work to identify queues, blockers, handoffs, and sources of unpredictability.
  • Use data-driven retrospectives and improvement experiments rather than theoretical lectures.
  • Help teams define policies, service-level expectations, and a shared definition of done for flow.
  • Support inter-team collaboration by making dependencies visible and improving predictability across boundaries.
  • Mentor internal change agents so the improvement mindset continues after the mission.

EXPECTED ACHIEVEMENTS

  • Improved visibility of work and workflow across supported teams.
  • Better predictability of delivery without adding unnecessary process overhead.
  • Reduced friction in handoffs and stronger collaboration between Scrum teams.
  • A measurable rhythm of continuous improvement based on flow data.
  • Teams and leaders who can sustain Kanban and Lean practices autonomously.

ENVIRONMENT

  • Existing Scrum framework with multiple teams and roles.
  • Kanban, Lean thinking, flow metrics, and visual management.
  • Continuous improvement, retrospectives, and coaching practices.
  • Data-informed decision-making and pragmatic experimentation.
  • Collaboration with Scrum Masters, Product Owners, and delivery leaders.