Business Analyst
This mission focuses on translating complex permit processes into clear functional requirements and robust test strategies. As a Business Analyst, you will bridge business expectations and technical delivery while ensuring quality at every stage.
CONTEXT
Our client, a major player in its sector, is modernizing the way urban planning and environmental permits are requested, assessed, and granted. The organization has committed to a full dematerialization program that will replace paper-based workflows with digital services, automated checks, and integrated data flows. This transformation is critical because it touches citizens, businesses, local authorities, and environmental stakeholders. At the heart of the program, a digital team needs a Business Analyst who can bridge the language of business and technology. You will help clarify needs, model expectations, and define requirements that guide development and testing. The role is both analytical and hands-on, ensuring that every digital permit journey is accurate, compliant, and user-friendly.
ACTIVITIES
- Elicit, analyze, and document business needs from various stakeholders.
- Model current and future processes using BPMN, user journeys, and functional specifications.
- Define functional and non-functional requirements for digital permit solutions.
- Support project managers with scope definition, prioritization, and impact analysis.
- Collaborate with architects and developers to ensure requirements are feasible and well understood.
- Assist the testing team by drafting test scenarios, test cases, and acceptance criteria.
- Participate in test execution, defect triage, and validation of fixes.
- Maintain traceability between business needs, requirements, and test coverage.
- Prepare user documentation and support change management activities.
EXPECTED ACHIEVEMENTS
- Deliver clear, complete, and testable requirements that reduce rework and ambiguity.
- Ensure digital permit processes meet legal, environmental, and user expectations.
- Improve the quality of releases through rigorous functional and non-functional testing.
- Enable business stakeholders to make informed decisions with accurate impact analysis.
- Contribute to a shared repository of process models and requirements.
- Support the successful adoption of dematerialized services by internal and external users.
ENVIRONMENT
- Business analysis frameworks such as BABOK, BPMN, and UML.
- Testing methodologies including ISTQB, scenario-based testing, and regression testing.
- Tools such as Jira, Confluence, Azure DevOps, and test management platforms.
- Collaboration with project managers, architects, developers, and business experts.
- Public-sector digital standards, accessibility, privacy, and environmental regulations.
- A dynamic program environment with multiple parallel projects and evolving priorities.