Lensys
Suivez-nous

Fraud Program Manager

Lead a strategic fraud-fighting cluster for a major banking player, orchestrating cross-functional initiatives that protect millions of customers. This high-impact freelance mission offers a daily rate of €900 and the chance to shape the future of financial security.

CONTEXT

Our client, a major player in its sector, is building a next-generation fraud prevention ecosystem to stay ahead of increasingly sophisticated financial crimes. The Fraud cluster is a strategic initiative that brings together data scientists, engineers, product owners, and compliance experts to detect, prevent, and respond to fraud in real time. As the Initiative Owner, you will act as the orchestrator of this cluster, aligning stakeholders across business, technology, and risk functions. This is a freelance mission with a competitive daily rate, reflecting the critical nature of the role and the urgency to deliver tangible results.

ACTIVITIES

  • Define and own the vision, roadmap, and KPIs for the fraud prevention cluster.
  • Coordinate multiple squads working on fraud detection models, rule engines, and case management tools.
  • Facilitate agile ceremonies, remove blockers, and ensure continuous delivery of high-value increments.
  • Collaborate with data science teams to integrate machine learning models into production fraud systems.
  • Engage with compliance, legal, and business stakeholders to ensure regulatory alignment.
  • Manage the cluster's budget, resources, and external partners.
  • Monitor emerging fraud patterns and adapt the strategy accordingly.
  • Report progress and risks to executive sponsors and steering committees.

EXPECTED ACHIEVEMENTS

  • Reduce fraud losses by a measurable percentage within the first six months.
  • Increase detection accuracy and reduce false positives through advanced analytics.
  • Establish a scalable, agile operating model for the fraud cluster.
  • Deliver a unified fraud platform that integrates data from multiple sources.
  • Improve customer trust and satisfaction by minimizing friction for legitimate transactions.
  • Create a repeatable framework for future fraud initiatives across the bank.

ENVIRONMENT

  • Banking and financial services domain
  • Fraud detection, prevention, and case management
  • Agile/Scrum, SAFe, or similar scaling frameworks
  • Data analytics, machine learning, and rule-based systems
  • Stakeholder management and executive communication
  • Tools: Jira, Confluence, VMS platforms
  • Language: English and French/Dutch (Dutch/French is a plus)
  • Contract: Freelance, daily rate up to €900