Program Manager

CONTEXT

Our client, a major player in its sector, is rethinking how its ICT department operates. A new operating model is being introduced, and with it comes the need for stronger governance, clearer portfolio oversight, and a reliable way to track investments, risks, and value delivery. The organization has ambitious applications and asset-related initiatives, but without a coherent framework, priorities can fragment and reporting can lose its power. The interim program manager will step into this moment of change to design and embed the structures that allow leaders to steer with confidence. This is a mission for someone who enjoys turning ambiguity into a workable, sustainable system.

ACTIVITIES

• Establish a sustainable governance and portfolio management framework for the ICT department.
• Define portfolio processes, decision gates, roles, responsibilities, and reporting routines.
• Set up reporting structures that give leadership clear visibility into progress, risks, and dependencies.
• Oversee portfolio management across asset and general applications.
• Build financial follow-up capabilities, including budget tracking, forecasting, and cost transparency.
• Support the implementation of a new operating model within the ICT organization.
• Coach teams and stakeholders on portfolio management practices and governance discipline.
• Prepare dashboards, management materials, and recommendations for senior decision-makers.

EXPECTED ACHIEVEMENTS

• A documented and adopted governance framework that survives beyond the interim assignment.
• A consolidated portfolio view that helps leadership prioritize investments and manage capacity.
• Reliable financial follow-up and reporting that improves accountability and decision-making.
• Smoother implementation of the new ICT operating model.
• Stronger alignment between business needs, application roadmaps, and ICT delivery.

ENVIRONMENT

• Portfolio and program management methodologies.
• Governance design, reporting frameworks, and decision-making processes.
• Financial planning, budgeting, and forecasting practices.
• ICT operating models and application portfolio management.
• Stakeholder engagement and change management in a corporate environment.