QA and Business Analyst

CONTEXT

Imagine the transformation of public services, moving away from cumbersome paper trails to sleek, efficient digital workflows. Our client, a public sector entity, is at the forefront of this digital revolution, specifically focusing on applications related to urban planning and environmental permits. These systems are not just administrative tools; they are fundamental to civic development, environmental protection, and ensuring transparency for citizens and businesses alike. The transition from traditional, often manual processes to fully dematerialized, digital solutions is a monumental undertaking, demanding meticulous attention to detail and unwavering commitment to quality. You will join a dedicated team responsible for ensuring that these vital applications not only meet but exceed expectations, making a tangible difference in how communities grow and thrive.

ACTIVITIES

As a QA and Business Analyst, you will play a dual, crucial role in the lifecycle of these transformative applications. On the business analysis front, you will immerse yourself in understanding complex regulatory requirements and user needs related to urban planning and environmental permits. You will translate these insights into clear, comprehensive functional specifications and user stories, bridging the gap between stakeholders and development teams. On the quality assurance side, your expertise will be indispensable for the functional validation of new evolutions, integrations, and refactoring efforts. This involves preparing detailed test plans and cases, executing rigorous tests across various scenarios, and meticulously monitoring test results. A significant and growing part of your role will be dedicated to the progressive development and implementation of test automation, moving towards a more efficient and reliable testing framework that ensures continuous quality and rapid delivery.

EXPECTED ACHIEVEMENTS

Your success will be reflected in the unparalleled reliability and user-friendliness of the dematerialized urban planning and environmental permit applications. You will ensure that every new feature, integration, and refactoring is functionally sound, free of defects, and perfectly aligned with business objectives. Through your efforts, the team will achieve higher levels of test automation, significantly accelerating release cycles while maintaining impeccable quality standards. You will contribute to a seamless transition for users, enhancing their trust and satisfaction with digital public services. Ultimately, your work will be instrumental in increasing the efficiency of administrative processes, reducing errors, and ensuring that public planning and environmental decisions are supported by robust, high-performing digital platforms, thereby directly impacting the quality of urban life.

ENVIRONMENT

You will operate within an Agile development framework, fostering close collaboration with developers, product owners, and end-users. The environment is focused on continuous improvement and the progressive adoption of modern quality assurance practices. You will utilize various test management tools for planning, executing, and reporting on test activities. Experience with test automation frameworks (e.g., Selenium, Playwright, Cypress) is highly valued, as you will be actively contributing to their implementation and expansion. Strong business analysis techniques will be applied daily for requirements gathering, process modeling, and functional documentation. Familiarity with the public sector context, particularly around permitting or regulatory processes, would be beneficial. This role emphasizes a blend of analytical rigor, technical testing skills, and a commitment to delivering high-quality, impactful software.