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Technical Writer

Drive organizational and digital transformation by translating complex business needs into precise, actionable requirements and public procurement documents. You will be the linchpin between strategic ambitions and concrete digital, IT, data, and cybersecurity projects.

CONTEXT

Our client, a major player in its sector, is navigating a profound organizational and digital transformation. The goal is to modernize how the agency operates, serves citizens, and manages its assets, while ensuring that every euro invested in technology delivers tangible public value. This role sits at the heart of that change: you will be the strategic translator who turns business ambitions into clear, actionable requirements and impeccable procurement documentation. Your work will directly enable digitalization, IT, data, and cybersecurity initiatives that shape the future of urban mobility and public space.

ACTIVITIES

  • Partner with business leaders to understand strategic objectives and translate them into detailed functional and technical requirements.
  • Lead and support transformation projects, ensuring alignment across stakeholders and delivery teams.
  • Produce accurate, compelling, and compliant technical public procurement documents.
  • Facilitate workshops, interviews, and process mapping sessions to capture current and future states.
  • Develop business cases, impact analyses, and decision-support materials for executive committees.
  • Collaborate with legal, finance, and IT teams to ensure procurement and project governance requirements are met.
  • Monitor and report on transformation progress, risks, and benefits realization.

EXPECTED ACHIEVEMENTS

  • Deliver a portfolio of well-structured procurement dossiers that attract high-quality suppliers and stand up to scrutiny.
  • Enable faster, more informed decision-making by providing clear and reliable business analysis.
  • Improve operational efficiency through streamlined processes and better digital tooling.
  • Strengthen the agency's ability to manage cyber risk and data governance.
  • Become a trusted advisor to leadership, known for both precision and strategic insight.

ENVIRONMENT

  • Business process analysis and modeling tools.
  • Public procurement frameworks and Belgian administrative procedures.
  • Digital transformation methodologies, including Agile and change management.
  • Data, IT, and cybersecurity domains as core subject matter.
  • A collaborative, multilingual environment in Brussels.
  • A purpose-driven workplace where public service and innovation meet.